At UpClear’s RGM Summit in London, senior FMCG leaders came together for an exclusive discussion on how inflation has fundamentally reshaped pricing, promotions and Revenue Growth Management. Hosted by Jules Davies, the panel featured Tino De Oliveira (Head of Net Revenue Management & Commercial Strategy, Compleat Food Group), Naresh Joshi (Head of Commercial Finance, Tata Consumer Products) and Howard Langer (Global Transformation Director – Strategic Revenue Management, Mars Pet Nutrition).
The shared conclusion was clear: inflation did not simply put pressure on margins; it exposed capability gaps. Winning today requires sharper shopper insight, stronger category understanding, disciplined execution, robust data foundations and faster decision-making.
Here’s what “good” now looks like.
Pricing is no longer about reactive cost pass-through. It is about actively managing consumer value and margin through structured, shopper-led decisions.
Leading FMCG organisations are:
Mass brands must serve multiple affordability tiers while still delivering against the P&L. That requires clear brand and pack roles within the category.
Psychological price thresholds are real. When crossed, volume often leaks to own label or substitutes.
Price & Pack Architecture (PPA) was repeatedly highlighted as the affordability engine.
Smaller packs can recruit shoppers into the brand. Larger formats can drive value perception and margin. Promotions can support mix but only if deployed deliberately.
Without a clear PPA framework, pricing becomes reactive.
Strong pricing requires:
Agility is critical, particularly where commodity volatility and own label competition leave limited room for manoeuvre. Decisions must be made with clarity on trade-offs and adjusted quickly when conditions shift. Have a test and learn mindset, acting and learning fast.
Retailers control shelf price and manufacturers must:
Pricing success is rarely unilateral. It is negotiated, evidence-led and category-focused.
A consistent theme was the need to reduce ineffective promotional activity. The goal is not more promotions it is better promotions.
Every promotion should answer:
Without clarity, meaningful measurement is impossible.
Before optimising new activity, leading teams are:
Promotional decision-making is inherently trade-off driven. There is no formula success lies in understanding category dynamics, retailer constraints and shopper behaviour. The advice was evolution rather than revolution. Gradually refine mechanics by retailer and category.
Promotions should not be assessed in isolation. The panel stressed:
Scenario modelling is now a core capability. However, speed matters more than perfection. Short feedback loops. Faster pilots. Rapid course correction. In volatile markets, momentum matters.
Inflation accelerated the need for stronger analytics capability, but the guidance was pragmatic. Start with fundamentals. Build progressively.
Fragmented spreadsheets result in fragmented and slow decision-making.
The panel described a clear pathway to more advance capabilities:
They noted that optimisation only works when baseline modelling is robust.
Performance analysis must go beyond sell-in, sell-out and margin. Display quality, in-store compliance, execution standards and consumer feedback often explain why results occurred not just what occurred.
Across pricing, promotions and analytics, several themes emerged:
Above all:
In volatile conditions, perfection is unattainable but inertia is costly. Shorter feedback loops. Faster decisions. Continuous learning.
That, more than any individual tactic, now defines modern FMCG Revenue Growth Management excellence.
At UpClear, our mission is to empower Consumer Goods brands to maximize revenue performance and trade investment returns through intelligent, collaborative software—providing a single source of truth, streamlined automation, and actionable insights.
BluePlanner Revenue Management software supports end-to-end processes, from Annual Operating Planning to Account Planning and Execution.


