Promotions: Are They Worth the Price?
You probably know how expensive promotions are for Fast Moving Consumer Good brands (a ...
This article focuses on the common types of mechanic and trade investment used around the world.
Long-term: i.e. from 12 weeks up to one year (any discount given to a customer that is more than a year isn’t a promotion and should really be captured as a ‘Discount’ under ‘Terms’). ‘Long Term Agreements’ (LTA’s) or ‘Overriders’ as they are sometimes called, are normally agreed with a customer as part of their ‘Annual Terms’ or ‘Joint Business Plan’ for each business year. These agreements can cover all aspects of the trading relationship with a customer, but four common examples include:
Short-term: i.e. less than 12 weeks. These are the activities that shoppers see instore or on-line and are normally related to ‘price’, for example:
Both of these mechanics can either be communicated directly at the point of purchase (e.g. instore or online) or via a ‘coupon’, which can take a physical form from a magazine or a mailshot, or increasingly be an emailed promotional code sent directly to consumers via targeted marketing campaigns.
Fixed Spend (Lump sums): A ‘one-off’ payment given to a customer to support a promotion or other brand support. This can include, for example:
Variable Spend: ‘variable’ in that it depends on the volume as to how much this is going to cost (e.g. 100 cases x $10 = $1,000 / 1,000 cases x $10 = $10,000). This investment is managed in two ways:
The complication for variable spends comes with what type of customer you are dealing with, so for direct customers the variable spend is based on the amount of volume you ship to them (i.e. “Direct Buy-In”) or they have sold-out (i.e. “Direct Sell-Out”), validated ideally with EPOs data. For indirect customers that buy through a third-party (e.g. a distributor, wholesaler, etc.) however, manufacturers have the added complication of supporting activity (i.e. “Indirect Volume Related”) from which they are one step removed. In these cases, retrospective claims (e.g. hotel group, independent retail chain, online specialist, etc.) must come normally through a ‘middle-man’, so validating them can be tricky.
These are the most common type of trade spend conditions, but it is obviously not an exclusive list. The nuances depend on the combinations of time and spend types, plus the channel and market environment that the manufacturer is operating in. It is the role of the commercial teams to ensure that these various ways of spending money are managed and controlled in the most efficient way possible to deliver the greatest ROI.
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