Throughout UpClear’s history, there have been several evolutions of teams within the organization. The latest change addresses the structure of our client-facing teams in North America: Client Delivery, and Client Success.
These two groups have been combined to form North America “Client Services.” Jean Hong has been promoted to Senior Director and leads this team. An industry veteran, Jean joined UpClear in 2022, bringing a wealth of CPG practitioner experience from work at Dannon, Unilever, Nestle Nutrition, Nielsen, Trax Retail, and SymphonyAI.
Jean and her deputies collaborate with UpClear’s clients to maximize the value of BluePlanner, enabling them to gain deeper insights into business performance and improve gross-to-net revenue management.
“I’m excited to work with this dedicated, talented team as we focus on what matters most: ensuring smooth onboarding, delivering exceptional value throughout the customer journey, and building lasting relationships that drive client loyalty and retention.”
– Jean Hong, Client Services Senior Director
UpClear provides software solutions that help Consumer Goods brands improve gross-to-net revenue management. Sales, Operations, Finance, and Accounting from companies in different stages of growth use UpClear’s BluePlanner integrated platform for planning collaboration, visibility, automation, and intelligence. Capabilities for annual operating planning, account planning, and execution help them manage promotions, use trade spending effectively, and understand their business more comprehensively. This helps them succeed in a rapidly changing business landscape.
